This video, created by the Taunton Municipal LIght Plant, will walk customer service personnel through the basic components of electricity and how it is generated, transmitted and distributed. (click here)
June 23
Improving Fitness and Changing Lifestyles of Today's Lineworker
Keoki Kamau
Meter Safety
John KirklandPublic Power and Energy Efficiency
Ursula Schryver, Director, Customer Programs
American Public Power Association
The Smart Grid
Steve Collier, Vice President, Milsoft Utility Solutions Regulatory Update: The View from Washington
Susan Kelly, General Counsel and Vice President American Public Power Association
Customer Service and Communications Conference
Renaissance Providence Hotel, Providence, RI
April 10-11
Why Electric Prices are Increasing in New England
Pat Hyland, NEPPA Executive Director
Serving a Diverse Customer Base
How Norwich Utilities dealt with a massive influx of non-English speaking customers
Janine Saunders,Manager of Communications and Community Outreach, City of Norwich Public Utilities
Pros, Cons and Obstacles to Wind Power
Director of Public Affairs, Anna Giovinetto
Governance Issues for Utilities
Ellen Kearns, Commissioner, Reading Municipal Light Department
It’s Easy Being Green
Avram Patt, General Manager, Washington Electric Coop
The new forward capacity market being implemented by ISO New England were the subject of a day-long conference in early Apri, 2007 hosted by NEPPA. To view Power Point Presentations from this workshop click on the speakers name below.
Stone (pdf)
Bacon (.pdf)
Boudreau (pdf)
Forshaw (pdf)
Kaminski (pdf)
For more information on this topic go to the NPCC CBRE website, www.npcc.cbre.org
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