Outage Management & Emergency Communications Roundtable 

blue bar illustrator horizontal

April 4, 2018    |    NEPPA Training Center

  200 New Estate Road, Littleton, MA 01460 

 

Sponsored by NEPPA's Customer Service Subcommittee, the Outage Management & Emergency Communications Roundtable will be held Wednesday, April 4, 2018 at the NEPPA Training Center (200 New Estate Road, Littleton, MA 01460).

 

Who Should Attend?

This Roundtable is designed for anyone involved with communicating the impact of outages to customers including:

  • Customer service representatives
  • Customer service managers
  • Communications professionals
  • Office managers

 

Agenda

The agenda is being finalized and is therefore subject to change.

8:30 am    Coffee & Baked Goods Available

9:00 am    Welcome & Keynote Session
                       Speaker To Be Announced

10:00 am  Roundtable Discussion

12:00 pm  Lunch

12:30 pm  Roundtable Discussion Continues

2:00 pm    Adjourn

 

Registration

 

Members: $50
Non-Members: $75

 

Registration fee includes coffee and lunch.

 

Register now red button

 

 

Lodging

Lodging is not included in your registration fees and must be arranged directly with the hotel.  Please contact any of the following hotels directly and be sure to mention you’re with NEPPA (or the appropriate code/account number) to receive the negotiated rate:

Courtyard by Marriott, Boston – Littleton -  15% Off Regular Room Rates
102 Constitution Avenue
Littleton, MA 01460
(978) 440-5040

Click here to make your reservation online using the Group Code: BZL

 

The Westford Regency Inn & Conference Center - $111/night + tax
219 Littleton Road
Westford, MA 01886
(978) 692-8200

Click here to make your reservation online using the Group Code: NEPPA.

 

Hilton Garden Inn Devens Common (Corporate Account# 3003696) - $139/night + tax
59 Andrews Parkway
Devens, MA 01434
(978) 772-0600

Click here to make your reservation online using Corporate Account # 3003696

 

SpringHill Suites Devens Common Center (Corporate Code: BZL) - $129/night + tax
27 Andrews Parkway
Devens, MA 01434
(978) 772-3030

Click here to make your reservation using the Corporate Code: BZL.

 

Questions?  Don't hesitate to call the office at (978) 540-2200.