Credit & Collections Roundtable 2018

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October 24, 2018    |    NEPPA Training Center

  200 New Estate Road, Littleton, MA 01460 

 

Sponsored by NEPPA's Customer Service Subcommittee, the next Credit & Collections Roundtable will be held Wednesday, October 24, 2018 at the NEPPA Training Center (200 New Estate Road, Littleton, MA 01460).

 

Who Should Attend?

This Roundtable is designed for anyone involved with communicating the impact of outages to customers including:

  • Customer service representatives
  • Customer service managers
  • Office managers
  • Billing and collections professionals

 

Agenda

The agenda is being finalized and is therefore subject to change.

8:30 am    Coffee & Baked Goods Available

9:00 am    Welcome & Introductions

Tell us about yourself and your system (size, location, number of employees, etc.). What role do you play in collections?

9:30 am    Roundtable Discussion Facilitated by Chris Pollart, KP Law

12:00 pm  Lunch

12:30 pm  Roundtable Discussion Continues

2:00 pm    Adjourn

 

Registration

Registration fees include coffee, baked goods and lunch.  

 

NEPPA Members: $50

Non-Members: $75

 

Register now red button

 

Lodging

Lodging is not included in your registration fees and must be arranged directly with the hotel.  Please contact any of the following hotels directly and be sure to mention you’re with NEPPA (or the appropriate code/account number) to receive the negotiated rate:

Courtyard by Marriott, Boston – Littleton -  15% Off Regular Room Rates
102 Constitution Avenue
Littleton, MA 01460
(978) 440-5040

Click here to make your reservation online using the Group Code: BZL

 

The Westford Regency Inn & Conference Center - $111/night + tax
219 Littleton Road
Westford, MA 01886
(978) 692-8200

Click here to make your reservation online using the Group Code: NEPPA.

 

Hilton Garden Inn Devens Common 
59 Andrews Parkway
Devens, MA 01434
Contact Laura Hume at lhume@truenorthhotels.com or (978) 757-3003

 

SpringHill Suites Devens Common Center 
27 Andrews Parkway
Devens, MA 01434
Contact Laura Hume at lhume@truenorthhotels.com or (978) 757-3003

 

Questions?  Don't hesitate to call the office at (978) 540-2200.