Supervisory Skills

A Certificate Program for
Public Power Professionals

The program will consist of three one-day sessions (one day a week for three weeks), and will culminate in a NEPPA Supervisory Skills Certificate to be awarded at the completion of the program. Offered in two locations:

The Chocksett Inn, Sterling, Mass.
April 14, 21, and 28, 2009

Golden Eagle Resort, Waterbury, Vt.
October 20, 27, and November 3, 2009

Sessions will run from 9:30 a.m. to 3:30 p.m
Lunch will be provided.

The first session introduces you to the most important responsibilities of a supervisor and shows you how to apply them for the benefit of your staff and your department.

In session two, you will learn to bring out the best in your staff by giving them positive guidance, maximizing their potential, and convincing them of their worth to the organization.

Being a supervisor also means taking actions - making decisions, solving problems, managing change - that impact your department and organization. These issues are taken up in session three.

April 14, 2009 Massachusetts 9:30 am to 3:30 pm
October 20, 2009 Vermont 9:30 am to 3:30 pm

Session 2

* Coaching and Motivating Your Staff
* Managing Different Generations and Cultures
* Dealing with Harassment
* Delivering Feedback Successfully
* Conducting the Performance Appraisal

April 21, 2009 Massachusetts 9:30 am to 3:30 pm
October 27, 2009 Vermont 9:30 am to 3:30 pm

Session 3

* Making Effective Decisions
* Dealing with Poor Performance
* Promoting Teamwork
* Dealing with Change

April 28, 2009 Massachusetts 9:30 am to 3:30 pm
November 3, 2009 Vermont 9:30 am to 3:30 pm

To printout a complete brochure, click here.

If questions, contact Sharon Davies at
(508) 482-5906, or sdavies@neppa.org

To Register, Click here.

To maximize the program benefits to all participants, enrollment is limited. We encourage early registration to guarantee your seat in the program.