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Northeast Public Power Association
100 Medway Road, Suite 201
Milford, MA 01757
Tel (508) 482-5906, Fax (508) 482-0932
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Customer service and communications professionals from all over New England came to NEPPA's Customer Relations Workshop last week that included a baseball game at McCoy Stadium.(more info on this successful event to follow) Click below to view power point presentations
Why Electric Prices are Increasing in New England
Pat Hyland, NEPPA Executive Director
Serving a Diverse Customer Base
How Norwich Utilities dealt with a massive influx of non-English speaking customers
Janine Saunders,Manager of Communications and Community Outreach, City of Norwich Public Utilities |
Customer Service professionals enjoyed Minor League Baseball -
Pawtucket Red Sox vs Lehigh Valley Iron Pigs - as a prelude to last week's conference.
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